E-mail marketing, strategy, analysis, design, automation ...
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Our clients for e-mail marketing & Silverpop
Etnetera
Acomware
MarketUp

What our clients say

The cooperation with VIVmail.cz allows us to use optimally the Silverpop transmission tool exactly to our needs. I recommend VIVmail.cz not only for the implementation of this tool, but also for aquisition of valuable information from the area of e-mail marketing.
Libuše Grézlová Marketing Specialist, Vodafone LinkedIn
VIVmail.cz is our long-time partner who helps us with the e-mail marketing. They provide a top-level tool, Silverpop, together with priceless knowledge of how to use it in our business. I recommend VIVmail.cz to those who want to increase the level of their e-mail marketing.
David Folprecht CEO at Srovname.cz LinkedIn
VIVmail.cz is a partner who has brought real profit to our business. We have been using Silverpop by VIVmail.cz since 2013 and thanks to our intensive cooperation from the beginning, we have been achieving excellent results. I can recommend VIVmail.cz as a partner who will guide you through the implementation of your e-mail marketing automations and teach you what more you can aim to achieve.
Ferdinand Valent Marketing manager at Conrad.cz LinkedIn

VIVmail.cz offers full E-mail marketing and e-mailing services

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Filip Černý

marketing director at Kytary.cz

Silverpop helps us target our e-mail communication. Thanks to this tool, we are able to segment easily and provide our customers with relevant and personalized content. Our customers can choose what they want to receive in our e-mails. It’s one of the most important elements of our marketing. Now we can evaluate these activities more precisely and go into greater detail. We know our e-mails are read; our customers like them and read them often. Our e-mails are responded to and have become a desired source of information for our customers. Since the implementation of Silverpop, our revenue from e-mail marketing has increased significantly while the unsubscribe rate has decreased at the same time.

Our case studies

Thomas Cook

Travel company uses behavioral segmentation to drive engagement and tally record-breaking results

Travel company uses behavioral segmentation to drive engagement and tally record-breaking results.

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CREATIVE CO-OP

Creative Co-Op designs, imports, and distributes home decorative accessories, gift, and seasonal categories for retailers all around the world.

B2B Wholesale retailer achieves 800% ROI on closeout campaign.

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SMARTPAK EQUINE

SmartPak Equine is an online provider of horse supplies and equine supplements.
Retailer uses marketing automation to achieve conversion rates up to 50%.
Read case study

E-mail marketing T. M. LEWIN

T.M. Lewin offers a range of clothing, from suits and shirts to ties and casual wear.

Retailer uses creative email campaigns to grow social media presence and increase ROI.

Read case study

Frequently asked questions

We are very flexible and understand that each of our clients has various conditions and needs. We usually propose the following forms of cooperation: Silverpop license for internal usage - our client signs a License Agreement, obtains an individual account with a dedicated IP address and within one month’s period, the client can start using the technology. If interested, VIVmail.cz prepares initial training and consulting services on e-mail marketing. The acquisition of the Silverpop license with extensive support during the initial period is the most preferred arrangement for our clients. We have no interest in making our clients dependent on us. We start with the Analysis and E-mail Marketing Strategy proposal and once these are approved, we follow up with a 90-day plan for implementing the Strategy. Our aim is to prove the ROI within three to six months to our client. We can create the templates, newsletter design, contents and segmentation, arrange the automation campaign settings and assist at the first transmissions. After the 90-day period our client starts taking over these competencies. We continue helping and developing the following campaigns. 

Complete outsourcing is an option for clients who do not have the manpower for their own e-mail marketing. These clients are provided with the same above-mentioned services, but the transmissions are completely processed by VIVmail.cz, while the client only approves the contents. In other words, the client hires us for all the e-mail marketing-related work.

We can hardly list all the needed data here, but most importantly, we will analyse the following metrics: open rate, click-through rate, conversion rate, the size of your database (active/passive included). Generally, if your revenue from e-mail marketing is lower than 20 percent, then there is definitely a great need of change.

The License Agreements entitles you to use the Silverpop technology. The agreement complies with the Czech laws, which is an advantage for those who process personal data of Czech customers. Furthermore, it defines the guarantees of the license owner and the commitments of the user. The commitments involve the prohibition to copy or to hack the technology, the obligation to order the technology (Purchase Order) or respective services (Service Agreement) from an authorised reseller (= VIVmail.cz), payment conditions and other regulations.

VIVmail.cz opens the account for you and provides you with DNS and MX records. You assign the records to your third-level domain as soon as you create one. Furthermore, you are provided with a dedicated IP address and it does not usually take more than one month before you can start sending e-mail to your customers. For web tracking, you will receive a unique Silverpop code for web tracking, which you install on your website. For lead generation, we  recommend that you create a form for this purpose and place it on your website. One of the last steps to be taken in order to prepare Silverpop for your requests is the upload of your customer database, and the setup of a regular data exchange with your other systems.

E-mailing conferences

Emailing 2014 - Rozhovory - Co si o E-mail marketingu myslí marketéři

Third conference is already over. It was amazing as always and we are looking forward in spring 2016 on fourth emailing conference in Prague!